The Lean Dental Office: Run Your Practice Like the Best Companies in the World

Clinical knowledge is not enough to sustain the business side of a practice, and it is from there that this management manual departs. Faggian brings into the daily life of the surgery methods of organisation and process improvement born in industry: continuous improvement or kaizen, just in time, jidoka and the development of skills for moving confidently in uncertain scenarios. The approach interweaves theory and practical application, with contributions from Stefano Gracis and Diego Capri, and pursues a practice that is more efficient for the team and more satisfying for the patient. It will interest above all practice owners and managers who want to order their processes without sacrificing quality of care or their own quality of life.